So as I am waiting for my coffee this morning (okay, it was a tall triple americano, but that is a rant for another day) and just observing the other 15 people standing around waiting for their drinks, I noticed someone almost grab the wrong drink about 5 times, have to ask the barista stupid questions probably 9 times and someone walk off with someone else's drink twice.
It is surprising, considering how many options there are, that so many people all order the same thing, sometimes in different sizes (but even that appears to confuse people). It turns into one big cluster-fuck of confusion near that pick-up counter.
Here is a unique thought, how about if the cashier asks for your name and writes that on the cup along with what you ordered?? The barista then simply calls out your name when it is ready, rather than "Grande double shot low fat caramel decaf triple steamed 174 degree latte", then you don't get confused with the person that ordered the "Grande double shot low fat maple decaf double steam 180 degree latte"
Novel Idea I know.
Cheers,
Wednesday, November 22, 2006
Starbucks thought.....
Posted by MMA at 3:43 PM
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